Farfetch is a promising retail platform where it’s easy to find hundreds of luxury brands at the best-slashed prices. It brings the finest assemblage of fashion essentials and luxury outfits from over 700 boutiques and brands internationally.
José Neves founded Farfetch in June 2007. Farfetch is headquartered in London, United Kingdom. The Farfetch collection includes Balenciaga, Balmain Kids, Burberry, Golden Goose, Kenzo Kids, Maison Margiela, Valentino, Off-White, Stella McCartney, Thoom Browne, and the best that one prefers.
The wide range of products includes Clothing, Knitwear, Footwear, Activewear, Lingerie, Bags, Accessories, fashionable and fine Jewelry, Swimwear, and more. It also has a variety of products in its pre-owned collection.
Cancellation Policy
Farfetch is all for you when you are not very amused by the fact that you made some purchases at Farfetch. It allows cancellation of all the orders before the order is started to be prepared. If you’ve received the order and you decide to make some alterations or change your mind instead, then you can request a return.
The customer must make sure to request a return within 7 days of receiving the order. Also, it must be ensured that the returned items must reach the Farfetch partner boutique or brand no more than 14 days after receiving the order. The item returned could be returned by request for return pick-up or return drop-off. If you choose Click & Collect delivery, then you have 7 days to revisit the assigned location and make the return.
Refund Policy
Once you have successfully made the return by following the guidelines and in accordance with the conditions stated under the Farfetch Return policy, the refund will be issued. The refund is made using the original payment method chosen by the customer to make the payment. The refund can also be made using Farfetch Credit. The refund amount will only include the full price of the item but not the delivery cost.
Customer Service
Not only the products and the brands, but there are tons of things that you could be amused to hear about from Farfetch. Feel free to get in touch with the elite group of professionals to make queries, discuss issues, and make special requests directly to the Farfetch customer service team. The following are the best options for anyone to do so:
- Contact Number – Call at +1 646 791 3768 for any assistance. This service is available from Monday to Friday 8AM to 11PM (EST) and Saturday-Sunday 9AM to 9PM (EST).
- Email Address – Email at customerservice@farfetch.com with the details of your issue. Get responded in 24 hours.
- Contact Form – Fill out the form available on the contact page and submit it.
Student Discount
Farfetch is a platform where one could find immense amount of opportunities to deal with the budget and get the purchases done. For students, Farfetch collaborated with UNiDays to offers some exclusive rebated. Sign up at UNiDAYS, verify your student status and claim spectacular Farfetch Student Discount Code worth 10% discount on your next purchase.
