MetroMart is an all-in-one online grocery shop. Here, one can find all the requisites of a household, including baby care products, cooking essentials, household supplies, beauty care, grooming essentials, and everything you expect in a shopping cart.
MetroMart is associated with some of the most reliable global and local brands, such as Unilever, Watsons, Chicoo, Echostore, Robinsons Supermarket, SM Supermarket, Rustan's Century Makati, S&R Circuit, Flowermart Fresh Flowers, Mead Johnson Nutrition, Pet Express, and others.
MetroMart was established in 2015. It was founded by Stefano Fazzini (CEO) and Christian Fazzini (CTO). It has its headquarters in Makati, Metro Manila.
Delivery Policy
MetroMart is successful in achieving the full potential of their desired service. MetroMart provide seamless online food delivery to Metro Manila and NCR region.
It promises the placed orders to reach the customer within 90 minutes and the timings between which the orders could be placed or delivered are from 11AM to 10PM every single day of the week (including the public holidays). To celebrate with the Filipino household, MetroMart allows orders to be placed from multiple stores at the same time.
The address you provide for delivery and the store you choose to shop from, will decide the cost of delivery and the delivery time it will take to deliver the order at your doorsteps. If you aren’t available at your place, you can request that the order be rescheduled.
Biggest Savings
MetroMart is a well-trusted platform for making smart purchases online for groceries. It’s like getting all the discounts you would prefer to have. MetroMart has special promotions, store deals and discounts, and much more to benefit every customer. One must keep an eye on the MetroMart promo codes, discount codes, and voucher codes for more savings.
Cancellation and Replacement
MetroMart has enabled every household to shop for groceries in their space's comfort. If you ever feel that you aren’t attended the way you anticipated, then you can contact MetroMart for any assistance. MetroMart allows its customers to refuse the order if they find anything wrong with the order or ask the runner to provide a replacement for whatever is wrong with the order to be perfect.
If the customer finds any incorrect items or the item missing; then MetroMart customer service team needs to be contacted immediately. They will look into the issue, approve cancellation and provide the refunds for it. The fresh produce items if faulty, are needed to be returned with 3 hours.
Customer Service
Nowadays, the online food delivery in the Philippines is much convenient only because of MetroMart. MetroMart comes with amazing fringe benefits. But it also has simplified the mechanism to address queries and special requests made by the customers. If one ever wishes to contact MetroMart, they could contact by emailing the special request or the issues directly at hello@metromart.com.
